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BEVS Product Warranty Terms

1. BEVS provides warranty for 12 months for electronic products after the date of delivery . For other non-electronic products, if there is quality problem, please contact us for exchange or return within 15 days after receipt.
2. Any damage caused by natural disasters, other external factors or improper operation, etc.; damage caused by the user without the authorization of BEVS; whether the product is damaged due to the above reasons or not, BEVS has the final right to judge whether it is within the scope of replacement and warranty or not.
3. The product purchased by the user can be replaced and repaired by a purchase date voucher. For products that exceed the replacement period, the user can repair the product with the product warranty card and the purchase date voucher. Products that have been replaced or repaired by BEVS have a 90-day warranty period. The final warranty date is determined by comparing the last day of the warranty period with the last day of the 90-day warranty period after replacement and repair, whichever is the last day.
4. For products that exceed the warranty period or do not meet the warranty conditions, BEVS provides lifetime paid repair.
5. Products within the warranty period, BEVS bears the shipping cost if there is a repair needed.
6. Other verbal commitments that conflict with this warranty are subject to the terms of this warranty.
7. BEVS's responsibility for the manufacture, sale and use of the product shall not exceed the original cost of the product; BEVS does not assume any joint liability.
8. The right to interpret this clause belongs to BEVS Industrial Co., Ltd.
If you need after-sales service, please download the following form to fill in the information and send it to the address in the form with the faulty instrument. BEVS staff will contact you as soon as possible after receiving the package

BEVS Repair Form.docx

*If you buy items from a local distributor, please contact it firstly.
*If you have any questions, please contact [email protected]
Calibration and Maintenance Service
If you need calibration or maintenance service, please download the following form and send the completed form to [email protected]. BEVS staff will contact you as soon as possible.
Instrument Calibration and Maintenance Form.xlsx

*If you buy items from a local distributor, please contact it firstly.
*If you have any questions, please contact [email protected]